Terms & Conditions

White Mountain Homestay by Pahadi Adda – Terms & Conditions

1. Booking & Cancellation Policy

  • Guests can cancel their booking up to 72 hours before check-in for a full refund.
  • If canceled between 24 and 72 hours before check-in, a 50% refund will be issued.
  • No refund will be provided for cancellations within 24 hours of check-in or in case of a no-show.

2. Check-in & Check-out Policy

  • Check-in time: 12:00 noon
  • Check-out time: 10:00 AM
  • Early check-in or late check-out: Available only based on availability. Guests are encouraged to check with us in advance.

3. House Rules

  • Smoking: Strictly not allowed in rooms.
  • Pets: We do not allow pets on the property.
  • Noise levels: Guests should avoid excessive noise after 10:00 PM to ensure a peaceful stay for all.

4. Liability & Responsibility

  • Guests are responsible for any accidental damages caused during their stay and will bear the cost of repairs or replacements.
  • We do not assume responsibility for any injuries, damages, or losses incurred during the stay.
  • We are not liable for disruptions beyond our control, including power outages, natural disasters, or other unforeseen circumstances.

5. Payment Terms

  • We accept payments via cash, credit/debit cards, UPI, and online transactions.
  • All taxes are included in the final price—no additional tax will be levied.
  • No security deposit is required for bookings.
  • Guests must make payment in advance for the entire duration of their stay.

6. Privacy & Data Protection

  • We collect basic customer information provided during booking or inquiries.
  • This data is used solely for marketing and communication purposes to improve guest experience.
  • We do not share guest information with any third party, except for government authorities as required by law.
  • We implement robust digital security measures to protect customer data from unauthorized access or breaches.

7. Prohibited Activities

  • Guests must not engage in any illegal activities on the property.
  • The use, sale, or purchase of narcotics or any other illegal substances is strictly prohibited.
  • Any violation of this policy may result in immediate eviction without refund and may be reported to authorities.

8. Governing Law & Compliance

  • These Terms and Conditions are governed by the laws of India and the state of Himachal Pradesh.
  • We comply with all local hospitality regulations to ensure a lawful and ethical operation of our homestay services.
  • In case of any dispute, it will be subject to the jurisdiction of Dharamshala.